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Pharmacy Manager - South England [01/04/2010] |
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Job Description Why Work for Us?We have big ambitions, do you? If the answer to that is yes then you are on the verge of being part of an innovative company with huge plans for pharmacy expansion in some of our 2000 stores nationwide – so can you see the potential and complete the vision for us? Our ExpectationsWorking for UK’s number one retail company, you will be working in a fast paced environment to deliver outstanding customer care. A passion for healthcare and ability to influence a group of people with autonomy and flexibility to add value to decisions and meet targets based on your personal experiences are an essential. As a Pharmacy Manager you will be a self motivated individual who can use own initiative to prioritise workload and achieve optimum levels of personal effectiveness by striking a fine balance between making professional and business decisions. You will be keen to lead and develop pharmacy team members including Pharmacists, dispensers and assistants to meet targets and deliver outstanding service to the local community. Reporting to the Regional Pharmacy Manager, you will need to be a strong individual that can network and build relationships with other healthcare professionals in the community to grow branch business. You will be responsible for maximising your development and company objectives by concentrating on five areas: Providing Customer Service· Creating a culture where staff know their products, the product and price benefits in order to help customers make the right choice · Being first point of contact for customers who come to the pharmacy. · Managing and resolving complaints to company timelines. · Developing effective working relationships with Primary Care Organisations (PCO) and surgeries. · Providing Face to Face consultations where appropriate. Supporting our People· Regularly train and coach Pharmacy counter staff · Maintain departmental training plans ensuring they stay aligned to Pharmacy initiatives/needs of the department. · Able to identify own development needs and have a working action plan that addresses them. · Support Pharmacy scheduling ensuring staff work the right hours to support the operation. Delivering day to day Operations· Ensure the accuracy of payment claims for all prescriptions, products and services supplied on the NHS · Ensure Pharmacy Team complies with dispensing rules · Manage Pharmacy communication ensuring all team is updated. · Ensure all pharmacy staff, hand over quires and messages before leaving end of shift. Meeting Financial Targets· Have a proactive business plan in place to deliver targets · Have one to one meetings with Regional Pharmacy Manager. Trading Safe and Legally· Coach Pharmacy team to enable them to understand all safe and legal requirements and their role in achieving them. · Ensure all staff work in accordance with standard operation procedures through regular training and coaching.  Candidate Profile You must have a pharmacy degree and a member of the Royal Pharmaceutical Society of Great Britain. You will have excellent communication skills, be an effective team worker and have a desire to train and coach others. Salary £32,850 to £47,725 (Dependent on location and contracted hours) Benefits · Salary – highly competitive · Options Programme - is a structured training programme to help you develop to Regional Pharmacy Role. · Up to 4 weeks annual holiday - increases with length of service · Shares in Success – after one year’s service, you’ll receive free shares in Tesco. · Save as you earn – we have a fantastic savings scheme. After a year with us you can start saving for either three years or five years and receive a tax free bonus at the end. You can then use your savings and bonus to buy Tesco shares at a reduced cost. · Buy as you earn – after three months’ service you can save each month and buy Tesco shares at market price which are held in a trust for as long as you want. · Pensions – unlike most schemes, your pension with Tesco Pension Builder doesn’t depend on the performance of the stock market or other investments. You make a tax free contribution from your salary and Tesco also makes one, ensuring your total fund increase is at least in line with inflation. Your pension pays out when you retire and you can, if you want swap part of it for a tax-free cash lump sum. · Life Assurance – you’re automatically covered so that your family will receive a lump sum payment in the event of your death. This benefit is provided free to every Tesco employee. · Staff Discount – Once you’ve been with us for 6 months, we’ll give you a Tesco Staff Privilege card. This entitles you to 10% off all of your shopping at Tesco, food, electrical and online. Job Type: Permanent Location: Chad
Salary: [n/a] Date available: now Company: Tesco plc Company Description: Our core purpose is to create value for customers to earn their lifetime loyalty.
Our success depends on people: the people who shop with us and the people who work with us.
If our customers like what we offer, they are more likely to come back and shop with us again. If the Tesco team find what we do rewarding, they are more likely to go that extra mile to help our customers.
This is expressed as our values:
No-one tries harder for customers:
* Understand customers.
* Be first to meet their needs.
* Act responsibly for our communities.
Treat people as we like to be treated:
* Work as a team.
* Trust and respect each other.
* Listen, support and say thank you.
* Share knowledge and experience.
* ...so we can enjoy our work.
We regularly ask our customers and our staff what we can do to make shopping with us and working with us that little bit better. Company Website: [n/a]
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05/16/2012