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Customer Assistance Agent- Midvale, Utah [01/06/2010] |
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Customers coast to coast turn to Qwest Communication's industry-leading national fiber-optic network and world-class Spirit of Service to meet their communications and entertainment needs. For residential customers, Qwest’s powerful combination of award-winning high-speed Internet, home and wireless voice solutions and digital TV includes a new generation of fiber-optic Internet services. Qwest is also the choice of 95% of the Fortune 500 companies. Using its industry-leading national fiber-optic network, Qwest offers innovative solutions to business and government customers of all sizes and is a participant in Networx, the largest communications services contract in the world. Function: Customer Assistance Agent-Directory Assistance Classification: Regular Full-Time Location: Midvale, UT Call Center Hours: 24 hours a day - 7 days a week Typical Work Hours: Must be flexible to work varying shifts and hours including weekends and holidays. This does include rotating shifts and split shifts. This position is in an inbound customer service center - highly structured and fast paced work environment. Absolutely no SALES! Starting Salary is $8.30 per hour with increases every 6 months until you get to top pay. · If you work a split shift, you will receive .75 more per hour for all of the time actually worked. · (Night Shift) You will receive a differential of .65 per hour for all time actually worked between 11pm and 6am. · (Evening Shift) You will receive a differential of .35 per hour for all time actually worked between 7pm and 11pm. Permanent Location: Pennsylvania-Wilkes Barre
Salary: [n/a] Date available: [n/a] Company: Quest inc. Company Description: Customers coast-to-coast turn to Qwest's industry-leading national fiber-optic network and world-class customer service to meet their communications and entertainment needs. For residential customers, Qwest offers a new generation of fiber-optic Internet service, high-speed Internet solutions, as well as digital home phone, wireless service available through Verizon Wireless, and DIRECTV® service. Qwest is also the choice of 95 percent of Fortune 500 companies, offering a full suite of network, data and voice services for small businesses, large businesses, government agencies and wholesale customers. Additionally, Qwest participates in Networx, the largest communications services contract in the world. Company Website: [n/a]
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03/15/2010