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Server Support Engineer [04/19/2010] |
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Responsibilities
- Provide break/fix and IMAC support for server estate, including MS Exchange, Active Directory, DCs, print services, Citrix Farms, content filtering solutions, proxy servers, VMware platforms.
- Provide maintenance duties for operations systems within defined business processes.
- Provide innovative design and architecture for future server technologies.
- Carry out maintenance tasks on anti-virus systems within business security standards / policies.
- Assist in design of desktop technologies and application packaging.
- Responsible for maintaining records in CMDB.
- Create and maintain reference architecture documentation.
- Work closely with Service Delivery in designing, planning and deploying new solutions and technologies.
- Participate in DR plan tests and maintenance.
- Coordinate tasks within the team structure – prioritising, escalating, incident handling.
- Perform routine system maintenance and monitoring tasks and respond accordingly.
- Execute and monitor routine processing of jobs and take corrective action where necessary.
- Liaise with third party vendors where necessary to ensure routine maintenance and reactive break-fix support is undertaken.
- Undertake periodical metrics collation and report accordingly.
- Undertake periodical audit tasks to ensure compliance with Business Controls.
- Work within the best practices within the ITIL framework – especially Change Management, Problem Management and Major Incident.
- Perform any related tasks deemed necessary by the Infrastructure Operations Team Lea
- Skills and Qualifications
Appropriate level of technical understanding of technologies and standards used:
- Windows Server 2000, 2003
- Citrix platforms, troubleshooting and administration
- Networking Concepts, Cabling Technologies
- Server Room Technology and best practice
- UPS devices and implementation
- Microsoft Active Directory
- Print services
- Hardware – Dell, HP, Toshiba, Canon, Alcatel, Enterasys
- Backup Solutions for large networks
- Microsoft Exchange and clustering
- MS SQL installations
- Virtualisation technologies, design and administration
- DNS, DHCP, WINS, ITIL
All core competencies important but particularly:
- Communication Skills (Written and Verbal)
- Problem Diagnosis and Resolution
- Organisation, Work Prioritization
- Process/Procedure Focus
- MCSE / MCSA
- CCA/CCEA
Job Type: Permanent Location: United Kingdom
Salary: [n/a] Date available: now Specialist Industry: Offshore Job Contact:: Contact Tel:: Interview Dates:: Closing Date:: Salary-Pay Range:: Minimum Experience:: Qualified Company: Petrofac Engineering Company Description: Our vision is for Petrofac to be the global oil & gas industrys premier facilities and infrastructure provider, admired by customers and employees for consistently delivering and rewarding excellence.
Find out how we plan to achieve this vision Values
Petrofac is a culturally diverse, international company, united by shared values. Petrofac people are:
safe
ethical
innovative
cost-conscious
responsive to customers
and always focus relentlessly on delivering results
Services
Our operations
Petrofacs range of services meets our customers' needs across the full life cycle of oil & gas assets
Management
Meet our senior management team
Investor relations
Find out the latest share price, review historic performance and keep up to date with our investor relations activities
Company Website: [n/a]
In order to apply for this job, please click on the Apply button
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05/16/2012