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Corporate Business Analyst [01/11/2010] |
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Your Responsibilities:
• Provide application support (SAP FICO) to the APAC sites, in co-operation and co-ordination with the customer organisations, other service teams and back office teams; these include:
- Response and requirements follow-up of request
- Provide functional analysis of business requirements
- Providing structural solutions
- Attending to customer queries through the PBAS APAC helpdesk system;
• Provide ad-hoc workarounds or structural corrections for functional system;
• Attend to and implement change requests;
• Take part in improvement and project assignments;
• Improve Service Quality;
• Improve (Customer) Business Processes;
• Improve Customer Satisfaction.
• Actively participate in internal improvement initiatives
• Minimise the impact of Incidents in the IT Environment Job Type: Permanent Location: Australia New South Wales - Far South Coast
Salary: [n/a] Date available: now Company: Royal Philips Electronics Company Description: Royal Philips Electronics of the Netherlands is a diversified Health and Well-being company, focused on improving peoples lives through timely innovations. As a world leader in healthcare, lifestyle and lighting, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights and the brand promise of sense and simplicity.
Headquartered in the Netherlands, Philips employs approximately 118,000 employees in more than 60 countries worldwide. With sales of EUR 26 billion in 2008, the company is a market leader in cardiac care, acute care and home healthcare, energy efficient lighting solutions and new lighting applications, as well as lifestyle products for personal well-being and pleasure with strong leadership positions in flat TV, male shaving and grooming, portable entertainment and oral healthcare. Company Website: [n/a]
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05/16/2012