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Account Director - Manila [01/13/2010] |
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Imagine working for a company that allows you the opportunity to reach your potential. Somewhere you can have an impact, as part of an international team. Think about being part of a company whose relationships, both with their clients and their people, are of critical importance. A place that can provide excellent training in a stimulating environment with real responsibility from day one. Then consider Millward Brown, one of the world’s leading authorities on advertising, marketing communications and brand equity research. Over the past three decades, Millward Brown has grown to be one of the world’s leading research companies. With offices in 50 countries, we work with 70 of the top 100 global brands. Our Vision:
To make a genuine difference to our clients and colleagues by establishing ourselves as leaders in brand, media and communications research, thereby profoundly enhancing the art and science of marketing. Our Commitment:
Create a work community of diverse employees with a broad base of skills where people have a real passion for what they do – an environment where people genuinely want to stay. Overall responsibility:
The Account Director (AD) is part of the Client Service team in their office and in a larger office will belong to a specific Client Service Team. Their primary responsibility is the management of accounts with a team of professional researchers. RESPONSIBILITIES People Leadership - Assists with recruitment of staff
- Contributes to the training programs and activities within the office
- Ensures training and career development of staff
- Acts as an advisor and source of technical advice to members of his/her team or office
- Represents Millward Brown at professional functions and activities
Client Leadership - Oversees relationships with his/her identified clients, ensuring that their needs are being met and that they are receiving appropriate levels of service
- Accountable for client relationships and satisfaction; builds strong rapport and trust; raises client expectations
- Involvement with client projects as necessary, including interpretation, development of recommendations, presentation of findings
- Consistently demonstrates a high level of marketing knowledge and applies to successfully forge strong working relationships with clients (advertising knowledge for agency)
- New business development amongst existing clients and identification and development of new business opportunities outside the existing client base
- Acts as a champion for specific tools/techniques
Business Leadership - Manages a team to meet operational and financial targets, including:
- Setting objectives
- Conducting performance evaluations
- Monitoring of progress of staff under their management
- Overall quality and profitability of the services provided to his/her team
- Management of revenue budgets set for those clients, in collaboration with the GAD or MD, estimate and plan budgets, resources and profitability of projects. Able to manage P&L for own accounts
- Is able to write successful proposals and win pitches
Thought Leadership - Ability to develop appropriate and innovative research designs; provides insights to all stages from proposal preparation, design, survey study methods and report write-ups
- Helps drive company development, such as new approaches, improvements to company efficiencies
- MB Tools & Techniques – has strong understanding knowledge, but more importantly the ability to transform tools to make an insightful and memorable imprint on the organization
Required Experience/Skills: - At least 7-8 years experience in Client Service
- Proven marketing (research) knowledge
- Strong skills in leadership and team management, including staff development
- Some background and experience in P&L account management
- Demonstrated ability to build strong client relationships and develop business
- Strong presentation and interpersonal communications skills
- Fluency (verbal and written) in English essential
- Cultural awareness
Permanent Location: Canada Edmonton
Salary: [n/a] Date available: now Company: Millward Brown Company Description:
Over the past three decades, Millward Brown has grown to be one of the worlds leading research companies. With offices in 51 countries, we work with 70 of the top 100 global brands.
Today, we continue to push the boundaries of marketing research and brand consulting. Powered by insight, innovative thinking, and a rich heritage, we focus on providing actionable solutions to address key business issues. Our expertise spans from communications assessment and media evaluation to brand performance monitoring and marketing accountability.
Company Website: [n/a]
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03/15/2010