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Telephone Customer Relations Advisor - Glasgow [01/28/2010] |
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Santander, one of the world’s biggest banks, with more branches worldwide than any other international bank. It’s a position we’ve built by taking a common sense approach to banking, with a sensible lending policy and a low risk profile. Following the acquisition of Abbey, Alliance & Leicester and Bradford & Bingley we’re not content to be the biggest; we also mean to be the best commercial bank in the UK, offering exceptional service to our customers and outstanding careers to our team. Based in Glasgow's thriving financial district you will be taking inbound calls from customers who appreciate their ability to cut through the jargon in order to find the financial product that best suits their needs. Our ability to really listen and deliver what our customers want continues to drive our success. You will use your excellent communication skills to build strong meaningful relationships with Abbey customers and add value for them by informing them of our services and products. You will meet individual service standard levels whilst contributing to team deliverables in a “centre of excellence” team culture. As a team player you will contribute to the success of your team and will display behaviours such as enthusiasm, self-motivation and a healthy competitiveness to achieve results. In addition flexibility is a must for this role and is essential to meet business demands. You will have experience in delivering excellent customer service in order to build meaningful long-term relationships both internally and externally. Telephone based experience is a desirable but not essential for this roll as full training will be provided. Overall you should be motivated to achieve targets and have the enthusiasm and self-motivation to support colleagues and contribute to your team’s success. You will work 35 Hours per week, between the hours of Monday – Sunday, 7am – 11pm. Flexibility is a must for this role. Job Type: Permanent Location: Jobs Site Search
Salary: [n/a] Date available: now Specialist Industry: Company: Santandar Company Description: On the 11th January 2010 Abbey National plc, which included the Bradford & Bingley savings business, changed its name to Santander UK plc. We now operate under the brand name of Santander
At Santander our strength and stability is built on the relationship we have with our customers and we hope that you will enjoy the benefits that this relationship brings.
We are committed to offering a better service for all our customers as well as innovative, great value products after all we know that the happier you are, the more likely you are to keep your business with us.
Together. We are Santander. Company Website: [n/a]
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03/15/2010