Performance Analyst - Peterborough  [01/02/2010]

Contributes to the development of strategy and business planning for the Region by sourcing, collating, analysing data and information.

* Supports regional office colleagues by interrogating business intelligence databases to compile and extract information relevant to the region and to specific offender management activities including service and capacity planning
* Verifies the relevance and accuracy of data with colleagues as required and highlights to the Business Intelligence Service areas of inconsistency, or gaps in information
* Compiles user –friendly reports providing data, trends and analyses
* Compares information for the region with that of other regions, and national benchmark data and highlights opportunities to review performance and delivery arrangements.
* Works with colleagues in custodial, community services and commissioning to identify data requirements which will aid performance improvement activities.

Facilitates sharing and exchange of information between NOMS HQ, regional offices and offices of other Agencies

* Acts as the contact point between the centre and the region on the accuracy, availability and ease of access to information on regional and national business intelligence issues
* Raises queries and requests for information on behalf of regional colleagues where additional data is required
* Identifies information gaps and addresses them
* Make information available to the centre and other regions where this is provided locally by external agencies but of potential relevance and value to other areas within NOMS.
* Participates in for a to develop processes to actively share and exchange information between NOMS and relevant stakeholder organisations.

Supports the management of service delivery and contributes to risk assessment processes across the region

* Provides regional colleagues with information and data required in SLA and Contract negotiations
* Draws down data from the central performance hub and compiles monthly and quarterly consolidated performance information for the region. 
* Illustrates performance trends and highlights variations in business performance which may represent operational or delivery risks for the region and makes recommendations to the relevant regional manager or colleague
* Works with regional colleagues in community, custodial servcies and interventions, providing them with information to support them to frame proposals for addressing business risks and implementing sustained business performance improvements.

Provides data and information on national initiatives and local needs to guide the work of the commissioning and partnership teams

* Works with colleagues in commissioning, partnerships, HQ and other regions to develop metrics from which to evaluate the quality and cost effectiveness of offender management strategies
* Briefs regional colleagues on information, performance indicators and trend data which may point to the need for adjustments to be made in delivering offender management programmes

Works with HQ, service providers and local users to ensure that IT databases and processes are optimized

* Is proficient in interrogating, extracting and validating data sources from the business intelligence system
* Identifies opportunities for improving data held, access routes and reporting capabilities
* Trains colleagues in the regional office on how to access the business intelligence system and to obtain standard reports
* Demonstrates capability in presenting and translating information in a variety of forms to suit the needs of recipients and to offer reassurance on the integrity of the data provided.
* Provides performance and benchmark information to support custodial and community activities in their work with the voluntary and third party providers.
* Identifies process and data duplication and initiates / implements improvements

Work collaboratively within the Regional Office to deliver corporate activities

* Contribute to the development of strategy and business planning for the Region in light of financial challenges, VFM and service delivery targets
* Work as part of the regional team to build and maintain collaborative partnerships with internal and external stakeholders
* Actively participate in national meetings/working groups maintain a current awareness of political, social, legislative and policy changes affecting the service.
* Lead and encourage staff in the achievement of KPTs and standards for the Regional Office

Skills & Qualifications



There are no specific qualification requirements for this post.

All staff are required to uphold the NOMS HQ and HM Prison Service aim, objectives and work within the Competency and Qualities Framework by working professionally, working with others and working to achieve results.

The competencies which relate to this post are:


* Proven ability to systematically analyse problems and trends, and assess risks of different options as they relate to performance issues, performance data, commissioned services and arrangements.
* Able to work collaboratively with other functions

* Demonstrates commitment, motivation and initiative to completing tasks and overcoming resistance
 
* Demonstrates integrity towards completion of work and relationships with colleagues

* Upholds and fosters diversity by treating colleagues fairly and with respect

* Demonstrates an ability to interpret performance  and management information to  ensure colleagues and teams across NOMS are fully informed of outcomes, outputs and implications 

* Demonstrates ability to work as part of a team, and to build positive and flexible working relationships

* Experience of briefing colleagues and managers in a clear, timely and targeted way on issues and information relating to analysis of information to support excellence in commissioning

* Able to maintain a balanced, professional relationship with colleagues whilst recognising the need to provide practical support when required

* Demonstrates ability to organise self, and own work to meet objectives

* Demonstrates an ability to adopt a positive attitude to change and to offer constructive challenges to existing ways of doing things

* Shows evidence of managing personal development and seeking opportunities to develop own skills. 

Competencies

1C Acting with integrity
2A Persuading and influencing
2C Communicating effectively
3A Problem solving and decision making
3B Organising and maximising performance


 



Salary, Working Arrangements & Further Information



Salary scale: £23,434 to £31,351 pa.

Non operational managers generally work 37 hours and the post may be part of flexi time working.

There are opportunities to access promotion programmes and the Prison Service provide a variety of training appropriate to individual posts.

All staff are subject to regular review of their performance by managers using SPDR.

Vetting and Barring Scheme (VBS)
All Prison Officers and those working in regulated activity will be subject to the provisions of the Safeguarding Vulnerable Groups Act 2006. This seeks to ensure those who are deemed unsuitable from working with children and vulnerable adults are prevented from working in particular work settings or undertaking work of a specified nature. Barred individuals who seek to undertake work with vulnerable groups will be subject to criminal penalties.

 




Benefits




Generous paid annual leave.

A range of pensions are available through individual choice.



Job Type:
Permanent

Location:
Canada – Waterloo

Salary:
[n/a]

Date available:
now

Company:
HM Prison Service Headquarters

Company Description:
Her Majesty's Prison Service serves the public by keeping in custody those committed by the courts. Our duty is to look after them with humanity and help them lead law-abiding and useful lives in custody and after release. Our Vision * To provide the very best prison services so that we are the provider of choice * To work towards this vision by securing the following key objectives. Objectives To protect the public and provide what commissioners want to purchase by: * Holding prisoners securely * Reducing the risk of prisoners re-offending * Providing safe and well-ordered establishments in which we treat prisoners humanely, decently and lawfully. In securing these objectives we adhere to the following principles: Our Principles In carrying out our work we: * Work in close partnership with our commissioners and others in the Criminal Justice System to achieve common objectives * Obtain best value from the resources available using research to ensure effective correctional practice * Promote diversity, equality of opportunity and combat unlawful discrimination, and * Ensure our staff have the right leadership, organisation, support and preparation to carry out their work effectively.

Company Website:
[n/a]

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