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Administrative Assistant - Rhyl [02/01/2010] |
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Vacancy description The role holder will carry out a range of data processing and administrative tasks to support the operational functions of the Valuation Office Agency. The duties will include casework registration, data processing, searching and interrogating electronic and manual databases. Work in a post room environment and operating mailroom machinery and print/ sort Notices, letters and other correspondence for dispatch. The role holder may act as a first point of contact and deal with straightforward enquiries from external customers and colleagues. In addition they may be required to carry out a range of administrative tasks and support functions to assist management as requested. Language Skills The Rhyl Network Support Office will be processing a quantity of Welsh work and there is a requirement to have some people who can speak Welsh and are willing to work in the Welsh language. The ability to communicate effectively in the Welsh Language will be especially welcome. Skills Communication – good communication and listening skills, able to convey oral and written information clearly and accurately to colleagues and customers. Be an efficient and polite initial contact with customers. Able to produce standard letters, agendas and advance/post meeting support paperwork.
Teamwork & Partnership – a team player who is willing to get involved, makes an effort understand the work of others. Helps others when required to achieve targets. Personal Organisation & Work Planning –able to exercise own personal time management. Organises daily tasks to priorities and deadlines, demonstrate flexibility able to adapt to changing priorities. Customer Focus – possess an awareness of customer priorities and is able to demonstrate how their work contributes towards these. Be dedicated to providing excellent customer service. Asks questions to find out fully what the customer wants and refers to line managers when appropriate.
Qualifications Applicants should be able to successfully demonstrate their competencies in the skill areas indicated. Applicants should log onto the application form and answer the pre-appointment eligibility question/s. If you have not used the VOA online application system before you will be required to log in as a ‘New User’ providing your first name, last name, email address and a password. Once registered please remember your password as you will need this when you log into the online application system for this vacancy or when applying for other VOA online vacancies. If you have used the VOA online application system before you will enter your username, which is your email address and your password. The first part of the online application is for you to enter your personal details. You can complete the application form in one go or save the form and return to it later. Once you have completed and submitted the application form (personal details) you can then proceed and complete the online situational sift. The situational sift comprises of 20 questions, each with a choice of 3 answers, you should select the one that best characterises your response to a situation. Applicants that meet the pass criteria for the online situation sift will be invited to attend a competency based interview where you will be asked to provide examples of the competencies stated above. Further one to one verbal tests will be required for Welsh speakers. Candidates who do not possess 2 GCSE's including English Language at grade C or above or equivalent will be required to take a short literacy test. Job Type: Permanent Location: Sri Lanka Western Province - Kotikawatta
Salary: 13 Date available: now Specialist Industry: Company: UK Civil Service Company Description: The Civil Service helps the Government of the day to develop and deliver its policies as effectively as possible.
The Civil Service incorporates three types of organisations departments, agencies, and non-departmental government bodies (NDPBs). We work in a wide range of areas that touch on everyones day-to-day lives, such as education, health and policing.
Because our organisations deal with so many different aspects of government, civil servants work in an enormous variety of roles. We employ 497,000 civil servants, almost three-quarters of whom work outside London and the South-East.
Civil servants are politically impartial. Our workforce includes people who deliver crucial services direct to the public across the UK, such as Jobcentre Plus staff and coastguards. We also have staff working on policy development and implementation, including analysts, project managers, lawyers and economists. Company Website: [n/a]
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03/15/2010